LFB Logo Compliments and Complaints

Compliments And Complaints

We have high expectations of all our staff, particularly when dealing with you. We hope you find us friendly, accessible and competent. In this section of the website you can read about our compliments and complaints procedure.

Sometimes things go wrong and it will help us to improve services if you let us know when they could have been better. If you wish to make a complaint you can read more about the complaints process in this section and complete the online form below.

We'd also like to know when you have received an especially good service. Compliments are important to us because we can learn from what we are doing right and build on it.

What do we do with your personal information? Read our privacy statement.

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